Shipping policy

 

Shipping Policy

At Serrano Handmade Crafts, we strive to provide excellent service and timely delivery. Here's an overview of our shipping policy:

Processing Time
- We process orders within 2 day, excluding weekends (Saturdays and Sundays) and holidays.

Shipping Time
- Once your order is processed, it typically takes 2 to 4 business days to ship, excluding weekends and holidays.

Shipping Fees
- Please note that we are not responsible for shipping fees. These costs will be borne by the customer.

Important Notes
- Business days refer to weekdays (Monday to Friday), excluding weekends and holidays.
- We will make every effort to meet our shipping timelines, but actual delivery times may vary depending on your location and the shipping carrier.

If you have any questions or concerns about your order, please don't hesitate to contact us through our website or email.

THANKS FOR YOUR UNDERSTANDING.